The psychological support services in english available to students
If you want to talk or confide in someone, the support services listed below are designed for students. They are free, confidential and designed entirely with you in mind. We have tracked them down in the 30 academies in both the metropolitan and overseas territories of France by telephone and by email. They were listed in 3 categories: support specific to each academy; national helplines; and support specific to students working in the health sector. 
 
Feel free to check our FAQs here to find your way around. [Mettre le lien vers les services de soutien].
 
Psychological support services in each of the academies 

All the services listed below have been updated for this second lockdown and are regularly updated by the services themselves. 

Are you aware of a student support service that we missed? Tell us about it

 Overview of the main structures available to students 

Auvergne-Rhône-Alpes

Bourgogne-Franche-Comté

Bretagne

Centre-Val de Loire

University health services (SSU, SUMPPS or SIUMPPS)

Specific to students registered at a university or a gathering of universities, these are services located on the campuses of institutions that offer free medical and/or psychological or psychiatric consultations.

University Psychological Help Desks (BAPU)

Public centres that offer free psychological support to students (not just university students), often for medium and long-term treatment.

Psychological Medical Centres (CMP)

Public centres that are open to all residents of a geographical area (and therefore including students who live in that area). They offer psychological and psychiatric consultations free of charge and can often accommodate people in emergency situations.

Youth Listening Reception Centres; Teenagers' Centre; Youth Health Centres

Local, user-friendly structures that offer free psychological support and mental health information resources to all young people up to the age of 25.

 Census of structures by academy 

Guyane

Hauts-de-France

 Île-de-France

Normandie

Nouvelle-Aquitaine

Pays-de-la-Loire

Provence-Alpes-Côte d'Azur

Réunion

 
Listening services available to students throughout France

 General listening 

SOS Help

Covid 19 Open every day, with modified hours: 7pm-9pm.
Free, anonymous and confidential listening service that offers empathetic, non-judgmental emotional support to those going through a difficult time. Loneliness, mental or physical health, family conflict, bereavement and suicidal thoughts are some of the issues raised by callers.

Cabinet T. Amadeus

Covid 19 Open 24/7, from 9am to 12pm, and from 1.30pm to 10.30pm.

A group of swiss psychologists related to the platform Psysolidaires offer a listening service by chat or video-chat. Sessions last 40 minutes. 

 
F.A.Q.

 What if I call and no one answers? 

Firstly, don't be discouraged - if the structures are overloaded, it's not a sign that you did wrong to call or that you will never get an answer. Here's how to proceed: 

 

  • Look what time it is - the national helplines are open during the day, and many are open throughout the night, so you can call them if the local structures don't answer. 

  • You can try to call back the structures you called earlier - it's advisable to call in the morning between 9.30am and noon and in the afternoon.  

  • Don't hesitate to call several times and send emails - you are not spamming, you are just looking for the support you are entitled to, so insist if you have to.

  • If it's an emergency, you can go to the emergency psychiatric services in the hospitals in your area: a psychiatrist is always available at any time. And for any immediate psycho-somatic emergency, you must call the SAMU by dialling 15. 

 I can't find a particular structure 

We have done our best to identify as many structures as possible. If there is a particular structure that you think is missing or about which you would like to have more information, you can send us an e-mail.

Created by Nightline France, this site is intended to help students take care of their mental health during the second lockdown in due of COVID-19

The association Nightline France is responsible for compiling the census itself, the association who, since 2017, has run two evening listening services with students in mind (in French and English), operated by student volunteers trained in active listening. They also carry out actions in communication and prevention to open up conversations about student mental health in France.  

 

This project has been commissioned with the support of the Conference of University Presidents, the CNOUS, the Minister of Education and Research, the Minister of Health and Solidarity, the ADDSU and the network RESSPET.

© 2020 Nightline France